Tired of looking at dirty carpets? Worried that your carpet might need to be replaced? Concerned about the healthiness of your home? Fear not! Crystal Clean is here to put your fears to rest and give you the satisfying experience you deserve!
Clean carpets are an important part of a healthy home. That’s why Crystal Clean puts in the extra effort required to give you a thorough cleaning. How is that you say? I’m glad you asked.
Upon booking your appointment, you will receive an email with the detailed estimate and a second email that talks about how to prepare for your appointment. On the day of your appointment, you will receive an automated text message letting you know that the technician is on the way.
Upon arrival, the technician will ask you for a tour of the areas to be cleaned. While reviewing the areas, the technician will discuss any areas of concern, such as stains, loose or torn carpet, wear…etc. Prior to the start of any cleaning, the technician will address any changes to the estimate based on observations made during the tour.
Depending on the circumstances and/or your preference, either hot water extraction (aka steam cleaning) or the low moisture method will be used. Both methods are extremely effective at deep cleaning and removing stains.
Hot Water Extraction
Hot water extraction tends to perform better in heavy soil conditions, but has a somewhat longer dry time (2-4 hours).
Low Moisture Extraction
Low moisture will work on heavy soil, but the cleaning process tends to take longer. Low moisture offers very fast dry times (typically 1 hour).
Regardless of method, the overall process is pre-treat, agitate (if necessary) and then extract.